AI Chatbot Setup & Management. Done For You.
A trained AI chat agent — not a scripted decision-tree bot — answering on your website and WhatsApp 24/7. We handle chatbot setup and management end to end: training, deployment, monitoring, and monthly tuning.
ignored, or turned off
Most businesses have tried a chatbot before: a free plugin, a handful of scripted answers, launched once and never touched again. It answers three questions correctly and then falls apart on the fourth. Real AI chatbot setup and management is different — it's an AI chat agent trained on your actual services and pricing, tested against real customer questions before it goes live, and reviewed every month so it keeps improving instead of quietly getting worse.
Visitors leave before anyone replies
A form that gets answered tomorrow loses the lead today. The AI chat agent replies in seconds, on the website or WhatsApp, at 2pm or 2am.
DIY bots go stale within weeks
Prices change, services change, hours change — and nobody updates the bot. We monitor real conversations and update the training content as your business changes.
Leads that need a human get stuck
A scripted bot loops or dead-ends on anything unusual. Our agent recognizes when it's out of its depth and hands off to your team with full context.
managed AI chat agent
1. Knowledge base
We pull your services, pricing, hours, FAQs, and booking rules into a structured knowledge base the agent is grounded in — so it never has to guess.
2. Train & test
We write the agent's voice to match your brand, then run it against real customer questions before launch to catch gaps and wrong answers.
3. Deploy
The agent goes live on your website chat widget and WhatsApp Business number (Instagram DM and Messenger on higher tiers), with human handoff wired in.
4. Manage & tune
Every month we read a sample of real conversations, fix weak answers, and add new FAQs — the ongoing management most chatbot tools skip entirely.
Every channel that matters.
Website chat widget
A branded chat widget on your site that answers questions and captures leads without a form.
WhatsApp Business
The same trained agent answers on WhatsApp, where most of your customers already are.
Lead qualification
Asks the right qualifying questions and books directly on your calendar when the plan includes AI SDR.
Monthly tuning
We review conversation logs and update the knowledge base every month — included, not an add-on.
bundled with the rest of your marketing.
Month-to-month · cancel anytime · All plans include FracMO CRM (46 modules)
- AI chat agent on your website
- Trained on your services & FAQs
- Local SEO + content strategy
- Monthly strategy note
- Everything in AEO Starter
- AI chat agent on WhatsApp Business
- Lead qualification + calendar booking
- Monthly conversation review & tuning
- Everything in CMO Growth
- Instagram DM + Messenger channels
- Custom-branded agent persona
- Priority tuning + dedicated strategist
Questions? See full pricing at netwebmedia.com/pricing.html or email hello@netwebmedia.com
management — FAQ
What's the difference between an AI chatbot and an AI chat agent?
In practice, businesses use the terms interchangeably. "Chatbot" usually implies scripted, decision-tree responses. An "AI chat agent" like the one NetWebMedia builds is powered by a large language model (Claude), so it reads free-form questions, holds context across a conversation, and can qualify a lead or answer an off-script question instead of just following a flowchart.
What does "chatbot setup and management" include?
Setup: we train the agent on your services, pricing, FAQs, and booking rules, then deploy it to your website widget and WhatsApp Business number. Management: we monitor real conversations every month, fix wrong or awkward answers, add new FAQs as your business changes, and report on what the agent is actually doing — so it doesn't go stale the way a lot of DIY chatbot tools do.
Where can the chat agent be deployed?
Your website (a chat widget), WhatsApp Business, Instagram DM, and Facebook Messenger, all from one trained agent with one shared knowledge base — so a lead gets the same accurate answer no matter which channel they message you on.
Will it just make things up if it doesn't know the answer?
No — the agent is constrained to your knowledge base (services, pricing, hours, policies) and is instructed to hand off to a human, or say it doesn't know, rather than guess. Every handoff includes the full conversation so your team isn't starting from zero.
How is this different from a free chatbot plugin?
A free plugin gives you the software and leaves the writing, training, and upkeep to you. We do the setup, write the training content from your actual business info, test it against real questions before launch, and keep tuning it monthly — the same work a marketing coordinator would do, minus the coordinator.
How much does AI chatbot management cost?
The AI chat agent is included in every NetWebMedia plan (AEO Starter and up). CMO Growth adds full lead qualification and calendar booking. CMO Premium adds a custom-branded assistant and priority tuning. Ask us for a quote that fits your business.
Ready for a chatbot that actually holds up?
Get a free AI marketing audit. We’ll show you where a trained AI chat agent fits into your lead flow — and what it would take to launch one.